Carol Hawley

Carol Hawley

Trust and Estate Executive

Carol joined Scott Rowe Solicitors in 1994 working in the Probate/Elderly Client department of the Firm.

Carol has a varied caseload dealing with over a thousand cases involving administration of estates, preparation of Wills and Powers of Attorney, Inheritance Tax Planning and applications to the Court of Protection for Orders on behalf of mentally incapacitated clients and acting as Deputy for several clients.

Having qualified as a Trust and Estate Practitioner in 2011, Carol is also a member of Solicitors for the Elderly and in 2017 obtained the STEP Advanced Certificate in Advising Vulnerable client.

Since 2013 Carol had acted as Deputy Head of Department under the supervision of Terry Trott who was the Head of Department to the Firm’s Private Client Department.  Following Terry Trott’s retirement in June 2018 Carol is now the Firm’s Senior Trust and Estate Practitioner and Head of Department supervising three fee earners and two support staff.  

As part of Carol’s role she has initiated quarterly departmental meetings to assist with the smooth running of the Department.  Carol has also introduced a policy whereby everyone in the department who attends an external training course provides a presentation to the team.  This ensures that everyone is up to date with the latest legal developments and whether they need to review our procedures and to ensure that they are complying with the WIQS protocol.

Carol carries out monthly file reviews for the other fee earners in the department which includes monitoring files, answering questions and providing feedback, and ensuring again that they are complying with the WIQS protocol.

Carol likes to spend her spare time sewing, travelling and enjoying time with her family.

Client Testimonies

Very good service – prompt, efficient, clear and friendly.

Mrs H, Honiton

The service was excellent.

Mrs I, Cullompton

Carol was easy and pleasant to deal with

Mrs B, Honiton

Service was excellent.  Like the face to face contact.

Mr & Mrs S, Axminster

Thank you for your excellent service once again!

Miss B, Lyme Regis

Cheerful, attentive, very pleasant and efficient.

Mr D, Charmouth

Good, friendly service, clear advice.

Mr K, Honiton

Such friendly service.

Mrs J, Kilmington

Extremely pleasant and efficient service

Mr D, Lyme Regis

Carol was excellent in conducting the business.  You have a treasure on your hands

Mr T, London

Quick, efficient and pleasant service

Mr & Mrs C, Chardstock

Carol was very helpful with a smile

Mrs D, Kingston upon Thames

Friendly, explained everything

Miss B, Axminster

Have always used Scott Rowe as did our parents and have always had a good service

Mr & Mrs H, Musbury