29 October 2010
Scott Rowe is very pleased to announce that we have successfully passed our Lexcel (the Law Society Management Quality Standard) assessment visit again.
This is now the 6th year of Scott Rowe being Lexcel accredited and continues to demonstrate our strong commitment to client care and good management procedures.
The Lexcel standard is awarded to firms that have procedures and policies in pleace to ensure that clients and their matters are dealt with fairly and efficiently. This includes a clear client care policy, use of clear language, having a client feedback procedure and keeping clients informed of both costs and progress at all points during the transaction. For more information on Lexcel you can visit the Law Society's website (www.lawsociety.org.uk/productsandservices/lexcel.page)
Thank You to all Staff from the Partners for all their continued hard work
