Scott Rowe Solicitors joins national award scheme recognising the best conveyancing firms across the UK.
Scott Rowe Solicitors, the Axminster and Chard based conveyancing firm has entered The ESTAS, the largest independent award scheme in the UK property industry. The scheme measures firms on the level of customer service provided by conveyancers based on research conducted through their clients.
Focusing solely on standards of service received during the home moving process, winning one of these awards demonstrates a conveyancer’s commitment to delivering the highest standards of customer service and at the same time provide valuable client feedback data helping firms improve their services in the future.
The competition is now open and the winners will be announced at the 2nd annual ESTAS Conveyancer Awards sponsored in October 2018 at the Grosvenor House London. The awards will be hosted by TV Property Expert Phil Spencer. Spencer said “Taking part in the ESTAS sets firms apart from their competitors. It sends a clear message that they are passionate about customer service, prepared to go that extra mile for their clients and ready to listen to feedback”.
Simon Brown, founder of The ESTAS says “Our job is to put the spotlight on property professionals providing exceptional levels of customer care through the moving process. At The ESTAS we believe the only way to judge the performance of a conveyancer is to ask the clients who have experienced the whole service. It’s often later in the process when a conveyancer really shows their worth and at those times it’s their experience and professionalism that gets the transaction completed.”
Richard Lewis said “We’ve always been committed to providing the best customer service we can because we know customers have a choice. By taking part in The ESTAS we’re sending a clear message that we promise to deliver the best customer experience we can. Hopefully it will be enough to win us an award!”
The Awards are organised by The ESTAS Group Ltd. www.theestas.com
For more information contact us on 01892 610245 01892 610398